Visit FAQs

Entry to the Art Gallery is free and does not require a ticket. There are no charges or tickets required to visit most of the displays and exhibitions.

A few special exhibitions require tickets, which are sometimes timed entry, where you need to specify a date and time when booking. For current exhibitions, see What’s on

Note: the Tank on lower level 4 of Naala Badu, the Art Gallery’s north building, can currently only be accessed with a ticket to the exhibition Louise Bourgeois: Has the Day Invaded the Night or Has the Night Invaded the Day?

In most places in the Art Gallery and on our campus, you’re welcome to take photos or make videos or films if it’s for personal use only; you don’t use a flash, selfie-stick, tripod or monopod; there is no sign prohibiting photography; and it doesn’t interfere with or disrupt other visitors or Art Gallery operations. Check with one of the uniformed Gallery officers if in doubt.

Commercial use of images requires Art Gallery permission. See Using images of the collection

Commercial photography and filming at the Art Gallery or on our campus must be authorised in advance. To enquire, email venuehire@ag.nsw.gov.au

In most places in the Art Gallery, you’re welcome to draw if you only use pencil and there’s no sign prohibiting drawing. Check with one of the uniformed Gallery officers if in doubt.

The Art Gallery regularly schedules art-making workshops for visitors of all ages.

In our south building, Naala Nura, there are toilets, including wheelchair-accessible toilets, on lower levels 1, 2 and 3. All-gender toilets are located on lower level 2. There are baby change tables on all these levels as part of the toilet facilities. A parents and carers room is located on lower level 1, near the cafe.

In our north building, Naala Badu, there are toilets, including wheelchair-accessible toilets and parents and carers rooms, on lower levels 1, 2 and 4.

Accredited Changing Places facilities are located on lower level 2 of our south building and lower level 4 of our north building, for visitors with high support needs and their carers. Please ask any Art Gallery staff member or volunteer for assistance to access these facilities.

There are free cloaking facilities near the welcome desk on the ground level of our south building, Naala Nura, and in the welcome hub near the entrance to our north building, Naala Badu.

These facilities are limited so bags and other items should be kept to a minimum when visiting, especially during busy periods.

You may bring small bags (including backpacks) into the Art Gallery if they are worn on your front or carried by hand at your side. Items such as large bags and backpacks, luggage, recreational scooters, skateboards, and flower arrangements are not allowed inside the Art Gallery and must be checked in at cloaking. Thank you for helping us keep the artworks safe.

You are welcome to take a pram into the Art Gallery, and all our spaces are pram-accessible.

For family activities or recommendations, talk to our staff at the welcome hub at our north building, Naala Badu, or at the welcome desk at our south building, Naala Nura. See also For kids and families

There is a bubbler or drinking fountain near the bicycle racks in front of our north building, Naala Badu. There is another in our south building, Naala Nura, on lower level 1, outside the toilets and near the stairs. Water is also available for members at the bar in the Members Lounge on lower level 3 of that building.

If a ticket is required for an exhibition or event, it can be booked online via the exhibition or event page on our website. Tickets can also be booked in person at the Art Gallery, either at the welcome desk at our south building, Naala Nura, or at the welcome hub at our north building, Naala Badu. We strongly recommend that you book your tickets online in advance as times and dates can sell out.

Tickets booked online will be provided by email, which can be scanned from your mobile device or printed for entry into the exhibition or event.

If you are having problems booking online, call 02 9225 1627 Monday to Sunday, 10am to 5pm.

Student group visits need to be booked online in advance. See our learning programs for booking details and information on the Art Gallery’s self-guided and facilitated programs for students.  

Tours can be booked for small groups. See personal guided tours

Tickets for exhibitions and events cannot be exchanged, but if something unexpected happens that prevents you from attending, please call our box office on 02 9225 1627 or enquire at the welcome desk at our south building, Naala Nura, or the welcome hub at the north building, Naala Badu.

For some ticketed exhibitions, you can change the date of your booking by selecting the ‘reschedule’ option in your confirmation email then following the prompts.

For some free events, a ‘cancel’ option is included in your confirmation email. Please use this option so your ticket can be released to others.

If you are more than 15 minutes late, please go to the welcome hub at our north building, Naala Badu, or the welcome desk at our south building, Naala Nura, and staff will try to place you in the next available session.

There are no names on tickets so they can be used by anyone, regardless of who bought it.

Each ticket is valid for a single entry; however, staff will accommodate re-entry on the same day, in certain circumstances.

You can take as long as you like to enjoy any exhibition during normal operating hours, although you must enter a timed-entry exhibition at the allocated time on your ticket.

Members of the Art Gallery of New South Wales receive many benefits, including access to exhibitions and discounts.

To book exhibition tickets online at the members price or access free member tickets, you first need to log in to your account.

You can become a member at the welcome hub at our north building, Naala Badu; at the welcome desk or Members Lounge at our south building, Naala Nura; or you can join online.

More details available in the Members section of the website: see Become a member and Exhibition tickets

If you hold a Senior’s Card, Health Care Card, Veterans Affairs Card, Pensioner Card, NAVA Membership Card or Full Time Student Card, you are eligible for a concession ticket. Please bring your card with you to show at the exhibition entry.

Yes. A carer or person who supports a visitor with disability or frailty is admitted free to paid exhibitions if they present their companion card at the welcome desk at our south building, Naala Nura, or the welcome hub near our north building, Naala Badu. For more information about visiting, see Access.

A special 2-for-1 offer is available for visits after 5pm on Wednesdays 17 and 24 April during Art After Hours when the whole Gallery is open until 10pm, and after 5pm on Friday 26 to Sunday 28 April when the exhibition and shop will remain open until 10pm for the final weekend of Louise Bourgeois, with curator tours and a pop-up bar on the Friday and Saturday nights.

This offer applies to adult, concession, member and youth tickets, and is valid for a single-entry admission anytime after 5pm on these nights. Last entry to the exhibition is 9.30pm.

Book your two tickets online, and the discount will be applied at checkout.

If you have bought a ticket already, before this offer was available, just visit us at the welcome hub at our north building, Naala Badu, or the welcome desk at our south building, Naala Nura, with your ticket and we will give you a complimentary matching ticket for single entry between 5pm and 9.30pm on your chosen night.